Team – Heartbeat of Australia

Chief Investigators

Leading international scholar in the field of communication, media industries, audiences and digital inclusion.
Project leader of the annual Digital News Report: Australia, a leading industry study of news audiences.
Lead CI of DP210100157 The Rise of Mistrust project, and a CI on DP220100589 Valuing News: Aligning Individual, Institutional and Societal Perspectives project.
Extensive global experience in government and private sector consulting and has a broad range of research expertise ranging from large-scale surveys to in-depth qualitative methods.

Internationally recognised for her expertise in political communication, Indigenous media studies, public communication and media, and public opinion.
Director of the N&MRC, leading a team of 10 core researchers, 20+ HDR candidates and 30+ industry associates.
Lead CI on the DP19190101282 Breaking Silences: Media and the Child Abuse Royal Commission project.
Brings a qualitative lens to the project through her track record of researching ‘local talk’ about sensitive public issues with regional and marginalised communities.

An early career researcher with an exceptional track record for her expertise in social and cultural impacts of digital communication and technologies.
Emerging leader in relatively understudied areas of digital participation and news consumption among young people.
Main analyst of DNR: Australia since 2015 to present and a core member of N&MRC.
Extensive experience in both statistical data analysis and qualitative methods and training postgraduate students in research methods.

Dr Nhung Nguyen

PhD in Economics, University of Canberra
Research Associate at the News & Media Research Centre (N&MRC)
Main analyst for the Heartbeat of Australia project, providing quantitative research support for Creative Australia.
Extensive experience in statistical data analysis, economic modelling, workforce analysis, and policy research, with a focus on tax and transfer systems and their impact on labour market participation.

An independent researcher in Communication and Media and a Research Associate at the N&MRC.
Extensive experience working on projects in journalism, journalism education, media entrepreneurship, creativity and cultural production, and diversity.
Published books and journals in research areas including creativity and cultural production, journalism, journalism education, media entrepreneurship and work-integrated-learning.

Globally renowned pioneer and leader in media economics and media management and have been at the centre of this field for four decades.
Founding editor of the Journal of Media Economics, and the author of 32 books.
PI on the ARC Discovery Project Valuing News: Aligning Individual, Institutional and Societal Perspectives (DP220100589).

Chief Marketing Officer at View Media Group.
Former Chief Customer & Marketing Officer at ACM with extensive experience in consumer marketing, circulation, customer service, new products, digital tech services, research, design studio and trade marketing.
25+ years of experience in marketing and commercial roles.

Chief Marketing Officer at ACM.
A marketing executive who has built a reputation as an expert in expanding the bottom line across a diverse portfolio of brands.

Deputy Director of Commercial Strategy at ACM.
Highly accomplished strategic and communications specialist with over 20 years’ experience across the media, publishing and advertising industries.
Offering a unique and diverse skill set including the ability to identify and solve business problems, whilst simplifying complex data to create clear pathways for success.

Trade Marketing Manager at ACM.
Communicating the commercial benefits of ACM brands to advertising agencies and enterprise clients through a range of activities including sponsorships, events, partnerships and marketing initiatives.

Research & Insights Director at ACM and Chi Squared Research
Has over 15 years experience as a dual quantitative and qualitative research, with experience at some of Australia and London’s top research agencies.
Joined ACM from a long-term client-side role, and brings a unique skillset to help clients get the most of their research. She bridges the gap between research and industry to help activate insights within businesses.

Research Manager at ACM and Australian Regional Insights.
A qualitative and quantitative researcher with an aim of transforming complex data into a clear story to help inform business decisions.
Has a background in conducting research for the UK government where she developed a strong commitment to executing robust methodologies and analysis.